on : August 27 , 2025
Date : August 27 , 2025
i OS developer: Huang Yuli
This iSafe Cleaner Privacy Policy (hereinafter referred to as the "Policy") is intended to clearly explain the rules governing the processing of personal information when you access or use the iSafe Cleaner application (hereinafter referred to as the "Product" or "Service"). The following content will provide you with a comprehensive understanding of the key issues related to your privacy rights and interests.
We always prioritize the security of our users' personal information and cherish and fully safeguard the trust of every user. We adhere to industry-standard security standards and, through a close integration of technical means and management systems, have systematically established a comprehensive personal information protection system. Under this premise, our collection and use of personal information will always strictly adhere to the purposes and scope set forth in this "iSafe Cleaner Privacy Policy" and we will not engage in any information processing beyond the agreed scope.
It is important to note that this Policy applies only to products and services provided directly by us and does not apply to products or services provided by any third party. If you use third-party platforms, applications, or services, we recommend that you carefully read and understand their independent user agreements and privacy policies to better protect your personal information.
Before using our products or services, please take the time to read and understand this Policy in its entirety, especially the clauses marked in bold, italics, or other special formatting. These clauses often involve your key rights and obligations. Fully knowing and understanding their meaning and potential legal consequences will help you exercise your rights more independently and effectively.
1. Provide you with network security and operational security
To fully protect your account, network, operation and system security during the use of this product, effectively prevent phishing fraud and defend against Trojan virus intrusion, we may collect a series of device information during your use of this product, including: unchangeable device unique identifier, hardware serial number,
MAC address (Media Access Control address).
To enable the following product features and/or services, we may need to collect corresponding personal information. If you refuse to provide it, you may not be able to use that specific service.
1) Customer Service : When you use iSafe Cleaner and need to submit a complaint, inquiry, or appeal, we may collect your name, mobile phone number, email address, and other valid contact information to facilitate communication and resolve the issue . If you refuse to provide the above information, we may not be able to provide you with timely feedback on the relevant handling results.
2) Network environment optimization : We may also collect your network operator and type, network type, and WIFI name to help you save network traffic during the ad push process . For example, when we detect that you are in a WIFI environment, we may directly play video advertising content for you ; when we detect that you are in an environment with no network or a weak mobile network, we will only push you the advertising content that you have cached locally.
3) Product Security Maintenance and Troubleshooting: To ensure stable service operation, protect account security, troubleshoot system issues, and optimize services, we collect IMEI, device model, login IP address, and operation log information. This information is necessary to provide services and is immediately de-identified upon collection. It will not be used to identify specific users.
4) Sharing function support : If you share to a third-party platform through iSafe Cleaner , we will read your application list information to determine whether the third-party platform exists in order to achieve the sharing purpose.
3. Use of your personal information based on other special circumstances
1) If you believe your rights have been infringed, you may file a complaint or report using our publicly available contact information in accordance with our infringement complaint process. During this process, we will require you to provide valid personal identification information to verify the authenticity of your complaint or report.
2) Please be aware that to provide you with higher-quality and richer features and services, these features and services will be continuously updated, iterated, and expanded. If your personal information is subsequently used for other purposes not explicitly stated in this Privacy Policy, or if collected information is used for new purposes for specific purposes, we will promptly inform you of the details through prominent page prompts, clear interactive processes, or website announcements. We will also obtain your explicit consent before actual use, fully respecting your right to autonomously control your personal information.
To ensure the normal operation of the website and optimize your browsing experience, we will store small text files called "cookies" on your device (such as a computer or mobile device). These files typically contain identifiers, website names, and characters/numbers, and are used to save your login status, language selection, history, and other preferences to avoid repeated operations.
You can manage and delete cookies by following the relevant help documentation. We will only use them for the purposes described in this policy. Most browsers support disabling or clearing cookies, but blocking all cookies may cause some website functions to become ineffective or require you to manually adjust your settings.
1. shared
We will not share your personal information with any company, organization, or individual, except in the following circumstances:
1) Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.
2) To the extent required or permitted by law, it is necessary to provide your personal information to a third party in order to protect the interests, property or safety of iSafe Cleaner , its users or the public ;
3) Sharing under legal conditions: We may share your personal information in accordance with laws and regulations, the needs of litigation dispute resolution, and the mandatory requirements of government departments or judicial organs in accordance with the law.
4) Sharing with Authorized Partners: For the sole purpose of achieving the purposes stated in this Policy, some of our services, such as promotional services, product analysis services, and technical support services, will be provided by authorized partners. We may share some of your personal information with our partners to ensure the smooth completion of the services we provide you and to help us provide better customer service and user experience.
We will only share your personal information for legitimate, proper, necessary, specific, and clear purposes, and will only share the personal information necessary to provide the service. We will also sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to handle personal information in accordance with this iSafe Cleaner Privacy Policy and any other relevant confidentiality and security measures. Our partners do not have the right to use shared personal information for any other purpose.
Our partners include the following types:
(1) Advertising service partners. We may introduce such partners, such as Youlianghui , to help us count and evaluate the effectiveness of online advertising. We will share some de-identified personal information with them, including: IP address, encrypted device information (IMEI, device model and language, time zone). We will not share your sensitive personal information with partners.
(2) Technical support partners. Partners who provide us with technical support will collect relevant personal information from our users to implement the services they support. At the same time, partners who provide analytical services will collect a small amount of personal information from our users that has been de-identified based on their information security rules to help us count the distribution of product users and evaluate the effectiveness of product promotion. Products may choose to use some of these third-party partners or change partners at different times, so the partners in the list may be adjusted. The specific information collected by technical support partners is as follows:
(one)
SDK name: Adjust SDK
Company Name: Adjust, Inc
Purpose and scenario of use: Marketing attribution
Specific information collected field: device ID
Third-party privacy policy link: https://www.adjust.com/terms/privacy-policy/
(two)
SDK name: Counting SDK
Company Name: Shushu Information Technology (Shanghai) Co., Ltd.
Purpose and scenario of use: Count user behavior and optimize products
Specific information collection fields: Application data statistics
Third-party privacy policy link : https://docs.thinkingdata.cn/ta-manual/latest/en/installation/installation/privacy.html
(three)
SDK Name: Digital Alliance SDK
Company Name: Beijing Digital Alliance Network Technology Co., Ltd.
Purpose and scenario of use: Prevent tampering with device information and cheating
Specific information collection fields: Hardware information
Third-party privacy policy link: https://www.shuzilm.cn/privacy_en
(4) SDK name: Firebase SDK
Company Name: Firebase, Inc
Purpose and scenario of use: Crash log
Specific information collection fields: Application information
Third-party privacy policy link: https://policies.google.com/privacy
To create a safe and reliable service environment and prevent fraud and cheating, we have introduced the risk prevention and control service provided by Shumeng. This service will collect the following necessary information to achieve security and service optimization:
1) Device hardware information : phone brand, phone model, memory, CPU. The information obtained is used only for this purpose.
2) System information : country code, startup time, system time;
3) General hardware information : CPU, screen resolution, total memory information;
4) Application information : application package name, application time information, application version number, installation path, and application size;
2. transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1) After obtaining your explicit consent, we will transfer your personal information to the designated entity in accordance with the scope and method of your authorization;
2) When a change in corporate entity occurs, such as a merger, division, acquisition, reorganization, or bankruptcy liquidation, and personal information needs to be transferred, we will require the new company, organization, or other entity that holds your personal information to continue to abide by this Privacy Policy; if there are any changes to the collection, processing, or purpose of use of personal information in this policy, we will require the company, organization, or other entity to re-request your authorization and consent.
3. Public Disclosure
We will only collect or disclose your personal information in the following circumstances:
1）your personal information based on the mandatory requirements of laws, regulations, judicial organs or administrative authorities .
2） After obtaining your explicit authorization and consent, we will collect or disclose information in accordance with the scope and purpose specified by you;
4. Exceptions to Unauthorized Collection, Sharing, Transfer, or Public Disclosure of Personal Information
In accordance with relevant laws and regulations, we may collect, share, transfer or publicly disclose your personal information without your authorization or consent in the following circumstances.
1. We use security measures that meet industry standards to comprehensively safeguard your personal information and strictly prevent risks such as unauthorized access, disclosure, tampering, destruction, or loss of your data. The main measures include but are not limited to the following:
1) During data transmission, we use SSL encryption technology to ensure the security of communication between the browser and the server, and fully enable the HTTPS protocol for web services;
2) In the data storage process, encryption algorithms are applied to enhance information confidentiality, and intrusion detection and prevention systems (IDS/IPS) are equipped to effectively defend against malicious attacks;
3) In terms of access management, follow the principle of least privilege and adopt multi-factor authentication mechanisms (such as token verification and biometrics) to strictly control access rights to sensitive data;
4) In terms of internal management, we regularly organize information security and privacy protection training to continuously enhance employees' data protection awareness and compliance operation capabilities.
2. The internet environment has inherent security risks. Non-encrypted communication methods such as email and instant messaging may lead to information leakage. We strongly recommend that you avoid transmitting sensitive personal information through such channels. We also recommend that you set a complex password (such as a combination of uppercase and lowercase letters, numbers, and symbols) and change your password regularly to maintain account security.
3. Although we continue to optimize our security measures, we cannot guarantee absolute security. We will do our utmost to ensure the security of the information you send to our system and will continue to monitor and improve our security protection capabilities.
4. We collect and store personal information in accordance with the "minimum necessary" principle, ensuring that we do not collect data irrelevant to product functionality. The storage period for your personal information will be strictly controlled within the reasonable scope required by laws and regulations or to provide the services. After the expiration of the period, we will immediately delete or irreversibly anonymize the data to ensure that the data cannot be linked to a specific individual.
5. If a personal information security incident unfortunately occurs, we will immediately activate the emergency response mechanism and fulfill the following obligations in accordance with laws and regulations:
1) Promptly notify you of the basic situation, possible impact, and measures taken regarding the incident via email, SMS, APP push notification, etc.;
2) Provide feasible remedial suggestions (such as changing passwords, freezing accounts, etc.) to reduce the impact of the incident on you;
3) When it is difficult to notify each individual, an announcement will be issued through official channels, and the progress of the incident handling will be reported to the regulatory authorities at the same time.
We strictly abide by laws and regulations and store user personal information collected within the territory of the People's Republic of China (hereinafter referred to as "China") on servers within China.
Considering that we provide products and services through global resources and server networks, your personal information may be transferred to or accessed from jurisdictions outside the country/region where you use the services, subject to your explicit authorization and consent .
Such jurisdictions may have different data protection legal systems or even lack comprehensive data protection regulations. To this end, we will take the following measures to ensure the security of your personal information:
1. If you are a minor under the age of 14, before using our products and/or services, you must carefully read this policy in the presence of your guardian and ensure that you have obtained the explicit consent of your guardian before using our services.
2. For children’s personal information collected after their guardians agree to use our products or services , we will only use, share, transfer or disclose it when permitted by laws and regulations, explicitly authorized by the guardians, or necessary to protect the rights and interests of children.
3. If your guardian does not agree with your use of our services or provision of personal information in accordance with this Policy, please immediately stop using the services and inform us in a timely manner. We will assist in handling the relevant information in accordance with the rules.
4. If you are a guardian of a child and have any questions about the child’s use of our products/services or the user information provided by them, please feel free to contact us using the contact information published in this policy and we will assist in handling the matter in accordance with the law.
We attach great importance to your independent management of your personal information and are committed to protecting your rights to access, modify (update or correct), delete, and withdraw authorization and consent to your personal information, so that you can fully control your own privacy security.
We solemnly promise that we will not store your personal information locally. If you wish to delete your personal information, you can do so by uninstalling this app.
2. Change or withdraw your authorization information
You can withdraw your consent by canceling your login, disabling features, or changing application permissions in the client settings. This can alter the scope of your authorization for us to continue collecting personal information or withdraw your authorization. Please understand that some specific business features and services rely on your information. Once you withdraw your consent or authorization, we will cease providing you with the corresponding features and services and will no longer process your relevant personal information. However, please note that your withdrawal decision does not affect the processing of personal information previously completed based on the authorization, and the relevant data processing activities will remain subject to the original authorization.
If you believe that we have violated laws and regulations or our agreement with you in the process of collecting or using your personal information, you can contact us through the following means and request to delete the relevant information:
(1) Submit your feedback through the "Settings"-"My Feedback" channel in the app;
(2) Contact us by email at b13307955555@163.com.
After receiving your feedback, we will verify the relevant issues as soon as possible and respond and handle them in a timely manner after verifying your identity.
3 . Refuse to receive push and marketing information
You can unsubscribe from our push notifications or marketing information sent to you through "Mobile System Settings" - "App Permissions" - "Turn off Push" .
You can request account cancellation by going to "Settings" - " My Feedback " or contacting us by email ( b13307955555@163.com ). Before canceling your account, we will verify your personal identity, security status, and device information. You acknowledge and understand that account cancellation is irreversible, and once you cancel your account, we will cease to provide you with related services.
You can review the full content of this policy by going to the "Settings" - "Privacy Policy" page in the client.
In some business scenarios of iSafe Cleaner and related services, we may make decisions using non-automated decision-making mechanisms such as information systems and algorithms. If these decisions significantly impact your legal rights and interests, you have the right to request an explanation from us, and we will provide appropriate remedies.
we do not charge fees for reasonable requests. However, for repeated requests that exceed reasonable limits, we may charge a fee based on the actual situation. We may reject requests that are unreasonably repetitive, require excessive technical resources (such as developing new systems or significantly adjusting existing management models), may infringe upon the legitimate rights and interests of others, or are clearly unfeasible.
E. Notifying you of your rights upon cessation of operations
If we cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations by individual delivery or announcement , and delete or anonymize your personal information held .
This iSafe Cleaner Privacy Policy shall be governed by the laws of mainland China. Any disputes arising under this iSafe Cleaner Privacy Policy shall be subject to the jurisdiction of the court where the defendant resides .
Our iSafe Cleaner Privacy Policy may change due to business developments, legal regulations, or policy requirements. We promise not to restrict any rights you enjoy under the current policy without your explicit consent. All policy updates will be posted on the designated page. If there are any significant changes, we will notify you through prominent means such as in-app notifications and push notifications.
If you do not agree to the updated privacy policy, you may choose to stop using this product and related services; if you continue to use it, it means that you accept all the revised terms.
“Material changes” defined in this policy include but are not limited to the following:
1) There is a substantial change in the purpose, type or method of personal information processing;
2) There are significant changes to the content of rights or the way they are exercised in personal information processing activities;
3) Personal information processing scenarios identified as involving higher risks through assessment.
This product is managed by an individual developer . If you have any questions, comments, suggestions, or complaints about this policy, you can contact us in the following ways: Please send an email to our personal information mailbox: b13307955555@163.com
This section only explains the rules for using permissions related to the product. When you use the relevant features, we will promptly request authorization for the necessary permissions. You can select "Do not allow" to deny a permission. This will only disable the corresponding feature and will not affect your normal use of other product features. The following lists the various permissions that the product may request and a detailed description of their intended use.
App permissions | Permissions and information acquisition description | Purpose and business scenarios of permission use |
Network access permissions | Access network information | Used to ensure the normal download, update and stable operation of iSafe Cleaner applications |
Tracking permissions | Allow tracking of device information | Used to achieve personalized content recommendations and improve service experience |
Recording permissions | Allow access to microphone | Used to record voice memos and timely reminders |
Album permissions | Allow reading and writing of albums | Used to select local images to upload to complete the image recording function |
Notification permissions | Receiving and displaying push notifications | Used to send you voice reminders in time through the notification bar to ensure that you do not miss important memo information |