Updated on: August 27 , 2025
Date: August 27 , 2025
iOS developer: APPSUBHUB LIMITED
This iSafe Cleaner Privacy Policy (hereinafter referred to as
the "Policy") is intended to clearly explain the rules governing the
processing of personal information when you access or use the iSafe Cleaner
application (hereinafter referred to as the "Product" or
"Service"). The following content will provide you with a
comprehensive understanding of the key issues related to your privacy rights
and interests.
1.
Collection and Use of Personal Information
2.
Use of Cookies
3.
Sharing, Transfer and Public Disclosure of Personal Information
4.
Security measures for personal information
5.
Global processing standards for personal information
6.
Protection of Children's Personal Information
7.
User rights and how to exercise them
8.
Applicable Law and Jurisdiction
9.
Privacy Policy Updates and Notifications
10.
Contact Us
11.
Appendix: Permission Usage Instructions and Scenario
Description
We always prioritize
the security of our users' personal information and cherish and fully safeguard
the trust of every user. We adhere to industry-standard security standards and,
through a close integration of technical means and management systems, have
systematically established a comprehensive personal information protection
system. Under this premise, our collection and use of personal information will
always strictly adhere to the purposes and scope set forth in this "iSafe
Cleaner Privacy Policy" and we will not engage in any information
processing beyond the agreed scope.
It is important to
note that this Policy applies only to products and services provided directly
by us and does not apply to products or services provided by any third party.
If you use third-party platforms, applications, or services, we recommend that
you carefully read and understand their independent user agreements and privacy
policies to better protect your personal information.
Before using our
products or services, please take the time to read and understand this Policy
in its entirety, especially the clauses marked in bold, italics, or other
special formatting. These clauses often involve your key rights and
obligations. Fully knowing and understanding their meaning and potential legal
consequences will help you exercise your rights more independently and
effectively.
1. Provide you with
network security and operational security
To fully protect
your account, network, operation and system security during the use of this
product, effectively prevent phishing fraud and defend against Trojan virus
intrusion, we may collect a series of device information during your use of
this product, including: unchangeable device unique identifier, hardware serial
number,
MAC address (Media Access Control address).
2. Provide you with other related product features and/or
services
To enable the
following product features and/or services, we may need to collect
corresponding personal information. If you refuse to provide it, you may not be
able to use that specific service.
1) Customer Service : When
you use iSafe Cleaner and need to submit a complaint, inquiry, or appeal, we
may collect your name, mobile phone number, email address, and other
valid contact information to facilitate communication and resolve the
issue . If you refuse to provide the above information, we may not be able to
provide you with timely feedback on the relevant handling results.
2) Network environment
optimization : We may also collect your network operator and type,
network type, and WIFI name to help you save network traffic during the
ad push process . For example, when we detect that you are in a WIFI
environment, we may directly play video advertising content for you ; when we
detect that you are in an environment with no network or a weak mobile network,
we will only push you the advertising content that you have cached locally.
3) Product Security
Maintenance and Troubleshooting: To ensure stable service operation, protect
account security, troubleshoot system issues, and optimize services, we collect
IMEI, device model, login IP address, and operation log information. This
information is necessary to provide services and is immediately de-identified
upon collection. It will not be used to identify specific users.
4) Sharing function support
: If you share to a third-party platform through iSafe Cleaner , we will read
your application list information to determine whether the
third-party platform exists in order to achieve the sharing purpose.
3. Use of your personal information based on other
special circumstances
1) If you believe your
rights have been infringed, you may file a complaint or report using our
publicly available contact information in accordance with our infringement
complaint process. During this process, we will require you to provide valid
personal identification information to verify the authenticity of your
complaint or report.
2) Please be aware
that to provide you with higher-quality and richer features and services, these
features and services will be continuously updated, iterated, and expanded. If
your personal information is subsequently used for other purposes not
explicitly stated in this Privacy Policy, or if collected information is used
for new purposes for specific purposes, we will promptly inform you of the
details through prominent page prompts, clear interactive processes, or website
announcements. We will also obtain your explicit consent before actual use,
fully respecting your right to autonomously control your personal information.
To ensure the normal
operation of the website and optimize your browsing experience, we will store
small text files called "cookies" on your device (such as a computer
or mobile device). These files typically contain identifiers, website names,
and characters/numbers, and are used to save your login status, language
selection, history, and other preferences to avoid repeated operations.
You can manage and
delete cookies by following the relevant help documentation. We will only use
them for the purposes described in this policy. Most browsers support disabling
or clearing cookies, but blocking all cookies may cause some website functions
to become ineffective or require you to manually adjust your settings.
1. shared
We will not share
your personal information with any company, organization, or individual, except
in the following circumstances:
1) Sharing with explicit
consent: We will share your personal information with other parties after
obtaining your explicit consent.
2) To the extent required
or permitted by law, it is necessary to provide your personal information to a
third party in order to protect the interests, property or safety of iSafe
Cleaner , its users or the public ;
3) Sharing under legal
conditions: We may share your personal information in accordance with laws and
regulations, the needs of litigation dispute resolution, and the mandatory
requirements of government departments or judicial organs in accordance with
the law.
4) Sharing with
Authorized Partners: For the sole purpose of achieving the purposes stated in
this Policy, some of our services, such as promotional services, product
analysis services, and technical support services, will be provided by
authorized partners. We may share some of your personal information with our
partners to ensure the smooth completion of the services we provide you and to
help us provide better customer service and user experience.
We will only share
your personal information for legitimate, proper, necessary, specific, and
clear purposes, and will only share the personal information necessary to
provide the service. We will also sign strict confidentiality agreements with
companies, organizations, and individuals with whom we share personal information,
requiring them to handle personal information in accordance with this iSafe
Cleaner Privacy Policy and any other relevant confidentiality and security
measures. Our partners do not have the right to use shared personal information
for any other purpose.
Our partners include
the following types:
(1) Advertising
service partners. We may introduce such partners, such as Youlianghui , to help
us count and evaluate the effectiveness of online advertising. We will share
some de-identified personal information with them, including: IP address,
encrypted device information (IMEI, device model and language, time zone). We
will not share your sensitive personal information with partners.
(2) Technical support
partners. Partners who provide us with technical support will collect relevant
personal information from our users to implement the services they support. At
the same time, partners who provide analytical services will collect a small
amount of personal information from our users that has been de-identified based
on their information security rules to help us count the distribution of
product users and evaluate the effectiveness of product promotion. Products may
choose to use some of these third-party partners or change partners at
different times, so the partners in the list may be adjusted. The specific
information collected by technical support partners is as follows:
(one)
SDK name: Adjust SDK
Company Name: Adjust,
Inc
Purpose and scenario
of use: Marketing attribution
Specific information
collected field: device ID
Third-party privacy
policy link: https://www.adjust.com/terms/privacy-policy/
(two)
SDK name: Counting SDK
Company Name: Shushu
Information Technology (Shanghai) Co., Ltd.
Purpose and scenario
of use: Count user behavior and optimize products
Specific information
collection fields: Application data statistics
Third-party privacy
policy link : https://docs.thinkingdata.cn/ta-manual/latest/en/installation/installation/privacy.html
(three)
SDK Name: Digital
Alliance SDK
Company Name: Beijing
Digital Alliance Network Technology Co., Ltd.
Purpose and scenario
of use: Prevent tampering with device information and cheating
Specific information
collection fields: Hardware information
Third-party privacy
policy link: https://www.shuzilm.cn/privacy_en
(4) SDK name: Firebase
SDK
Company Name:
Firebase, Inc
Purpose and scenario
of use: Crash log
Specific information
collection fields: Application information
Third-party privacy
policy link: https://policies.google.com/privacy
To create a safe and
reliable service environment and prevent fraud and cheating, we have introduced
the risk prevention and control service provided by Shumeng. This service will
collect the following necessary information to achieve security and service optimization:
1) Device hardware
information : phone brand, phone model, memory, CPU. The information obtained
is used only for this purpose.
2) System information :
country code, startup time, system time;
3) General hardware
information : CPU, screen resolution, total memory information;
4) Application
information : application package name, application time information,
application version number, installation path, and application size;
2. transfer
We will not
transfer your personal information to any company, organization or individual,
except in the following circumstances:
1) After obtaining your explicit consent, we will transfer
your personal information to the designated entity in accordance with the scope
and method of your authorization;
2) When a change in corporate entity occurs, such as a
merger, division, acquisition, reorganization, or bankruptcy liquidation, and
personal information needs to be transferred, we will require the new company,
organization, or other entity that holds your personal information to continue
to abide by this Privacy Policy; if there are any changes to the collection,
processing, or purpose of use of personal information in this policy, we will
require the company, organization, or other entity to re-request your
authorization and consent.
3. Public Disclosure
We will only
collect or disclose your personal information in the following circumstances:
1）your personal
information based on the mandatory requirements of laws, regulations, judicial
organs or administrative authorities .
2） After obtaining your explicit authorization and
consent, we will collect or disclose information in accordance with the scope
and purpose specified by you;
4. Exceptions to Unauthorized Collection,
Sharing, Transfer, or Public Disclosure of Personal Information
In accordance with
relevant laws and regulations, we may collect, share, transfer or publicly
disclose your personal information without your authorization or consent in the
following circumstances.
A. Necessary for the conclusion
and performance of a contract to which you are a party;
B. Directly involved in
criminal investigation, prosecution, trial and enforcement of judgments;
C. Directly related to
national security, national defense security and other national interests;
D. Directly involving
major public interests such as public safety, public health, and public
information;
E. Collect personal
information from legally disclosed information, such as legitimate news
reports, government information disclosure, and other channels;
F. To conduct statistical
or academic research in the public interest, and when providing the results of
the academic research or description to the public, the personal information
contained therein has been de-identified;
G. Necessary to maintain
the safe and stable operation of products or services, such as detecting and
resolving product or service failures;
H. To protect the life,
property, reputation and other major legal rights and interests of you or other
individuals, and it is difficult to obtain their consent;
I. Other circumstances
stipulated by laws and regulations.
1. We use security
measures that meet industry standards to comprehensively safeguard your
personal information and strictly prevent risks such as unauthorized access,
disclosure, tampering, destruction, or loss of your data. The main measures
include but are not limited to the following:
1) During data
transmission, we use SSL encryption technology to ensure the security of
communication between the browser and the server, and fully enable the HTTPS
protocol for web services;
2) In the data storage
process, encryption algorithms are applied to enhance information
confidentiality, and intrusion detection and prevention systems (IDS/IPS) are
equipped to effectively defend against malicious attacks;
3) In terms of access
management, follow the principle of least privilege and adopt multi-factor
authentication mechanisms (such as token verification and biometrics) to
strictly control access rights to sensitive data;
4) In terms of
internal management, we regularly organize information security and privacy
protection training to continuously enhance employees' data protection
awareness and compliance operation capabilities.
2. The internet
environment has inherent security risks. Non-encrypted communication methods
such as email and instant messaging may lead to information leakage. We
strongly recommend that you avoid transmitting sensitive personal information
through such channels. We also recommend that you set a complex password (such
as a combination of uppercase and lowercase letters, numbers, and symbols) and
change your password regularly to maintain account security.
3. Although we
continue to optimize our security measures, we cannot guarantee absolute
security. We will do our utmost to ensure the security of the information you
send to our system and will continue to monitor and improve our security
protection capabilities.
4. We collect and
store personal information in accordance with the "minimum necessary"
principle, ensuring that we do not collect data irrelevant to product
functionality. The storage period for your personal information will be
strictly controlled within the reasonable scope required by laws and
regulations or to provide the services. After the expiration of the period, we
will immediately delete or irreversibly anonymize the data to ensure that the
data cannot be linked to a specific individual.
5. If a personal
information security incident unfortunately occurs, we will immediately
activate the emergency response mechanism and fulfill the following obligations
in accordance with laws and regulations:
1) Promptly notify you
of the basic situation, possible impact, and measures taken regarding the
incident via email, SMS, APP push notification, etc.;
2) Provide feasible
remedial suggestions (such as changing passwords, freezing accounts, etc.) to
reduce the impact of the incident on you;
3) When it is
difficult to notify each individual, an announcement will be issued through
official channels, and the progress of the incident handling will be reported
to the regulatory authorities at the same time.
We strictly abide by laws and regulations
and store user personal information collected within the territory of the
People's Republic of China (hereinafter referred to as "China") on
servers within China.
Considering that we
provide products and services through global resources and server networks, your
personal information may be transferred to or accessed from jurisdictions
outside the country/region where you use the services, subject to your explicit
authorization and consent .
Such jurisdictions may
have different data protection legal systems or even lack comprehensive data
protection regulations. To this end, we will take the following measures to
ensure the security of your personal information:
1. Full notification and
authorization: Before any cross-border data transmission, we will inform you of
the destination, information type, and possible risks of the data transmission
in a clear and understandable manner, and obtain your separate consent;
2. Equivalent protection
mechanism: Ensure that overseas processing activities comply with domestic data
protection standards in China through methods such as data encryption,
de-identification, and the signing of standard contracts;
3. Continuous supervision
and management: Regularly assess the data security capabilities of overseas
recipients, requiring them to fulfill their confidentiality obligations and
assume corresponding legal responsibilities.
1. If you are a minor under the age of 14,
before using our products and/or services, you must carefully read this policy
in the presence of your guardian and ensure that you have obtained the explicit
consent of your guardian before using our services.
2. For children’s
personal information collected after their guardians agree to use our products
or services , we will only use, share, transfer or disclose it when permitted
by laws and regulations, explicitly authorized by the guardians, or necessary
to protect the rights and interests of children.
3. If your guardian does not agree with your
use of our services or provision of personal information in accordance with
this Policy, please immediately stop using the services and inform us in a
timely manner. We will assist in handling the relevant information in
accordance with the rules.
4. If you are a guardian of a child and
have any questions about the child’s use of our
products/services or the user information provided by them, please feel free to
contact us using the contact information published in this policy and we will
assist in handling the matter in accordance with the law.
We attach great
importance to your independent management of your personal information and are
committed to protecting your rights to access, modify (update or correct),
delete, and withdraw authorization and consent to your personal information, so
that you can fully control your own privacy security.
A.
Manage and withdraw
your authorization for your information and marketing information
1. Personal Information Management
We solemnly promise
that we will not store your personal information locally. If you wish to delete
your personal information, you can do so by uninstalling this app.
2. Change or withdraw your
authorization information
You can withdraw your consent
by canceling your login, disabling features, or changing application
permissions in the client settings. This can alter the scope of your authorization
for us to continue collecting personal information or withdraw your authorization.
Please understand that some specific business features and services rely on your
information. Once you withdraw your consent or authorization, we will cease
providing you with the corresponding features and services and will no longer
process your relevant personal information. However, please note that your withdrawal
decision does not affect the processing of personal information previously
completed based on the authorization, and the relevant data processing
activities will remain subject to the original authorization.
If you believe that we
have violated laws and regulations or our agreement with you in the process of
collecting or using your personal information, you can contact us through the
following means and request to delete the relevant information:
(1)
Submit your feedback through the
"Settings"-"My Feedback" channel in the app;
(2)
Contact us by email at vp@appsubhub.com.
After receiving your
feedback, we will verify the relevant issues as soon as possible and respond
and handle them in a timely manner after verifying your identity.
3 . Refuse to receive
push and marketing information
You can unsubscribe
from our push notifications or marketing information sent to you through
"Mobile System Settings" - "App Permissions" - "Turn
off Push" .
B. Cancel your account
You can request account cancellation by going to
"Settings" - " My Feedback " or contacting us by email ( vp@appsubhub.com ). Before canceling your account, we will
verify your personal identity, security status, and device information. You acknowledge
and understand that account cancellation is irreversible, and once you cancel
your account, we will cease to provide you with related services.
C. Access Privacy Policy
You can review the full content of this policy by going to
the "Settings" - "Privacy Policy" page in the client.
D. Complaints and reports
In some business
scenarios of iSafe Cleaner and related services, we may make decisions using
non-automated decision-making mechanisms such as information systems and
algorithms. If these decisions significantly impact your legal rights and
interests, you have the right to request an explanation from us, and we will
provide appropriate remedies.
we do not charge fees for
reasonable requests. However, for repeated requests that exceed reasonable
limits, we may charge a fee based on the actual situation. We may reject
requests that are unreasonably repetitive, require excessive technical
resources (such as developing new systems or significantly adjusting existing
management models), may infringe upon the legitimate rights and interests of
others, or are clearly unfeasible.
E. Notifying you of your rights upon
cessation of operations
If we cease operations, we will promptly stop collecting your
personal information, notify you of the cessation of operations by individual
delivery or announcement , and delete or anonymize your personal information held
.
This iSafe Cleaner Privacy Policy shall be
governed by the laws of mainland China. Any disputes arising under this iSafe
Cleaner Privacy Policy shall be subject to the jurisdiction of the court
where the defendant resides .
Our iSafe Cleaner Privacy Policy may
change due to business developments, legal regulations, or policy requirements.
We promise not to restrict any rights you enjoy under the current policy
without your explicit consent. All policy updates will be posted on the
designated page. If there are any significant changes, we will notify you
through prominent means such as in-app notifications and push notifications.
If you do not agree to the updated privacy policy, you may
choose to stop using this product and related services; if you continue to use
it, it means that you accept all the revised terms.
“Material changes” defined in this policy include but are not limited to the
following:
1) There is a substantial change in the
purpose, type or method of personal information processing;
2) There are significant changes to the
content of rights or the way they are exercised in personal information
processing activities;
3) Personal information processing
scenarios identified as involving higher risks through assessment.
This product is managed by an individual developer . If you have
any questions, comments, suggestions, or complaints about this policy, you can
contact us in the following ways: Please send an email to our personal
information mailbox: vp@appsubhub.com
This section only explains the rules for using permissions
related to the product. When you use the relevant features, we will promptly
request authorization for the necessary permissions. You can select "Do
not allow" to deny a permission. This will only disable the corresponding
feature and will not affect your normal use of other product features. The
following lists the various permissions that the product may request and a
detailed description of their intended use.
|
App permissions |
Permissions and
information acquisition description |
Purpose and business
scenarios of permission use |
|
Network access
permissions |
Access network
information |
Used to ensure the
normal download, update and stable operation of iSafe Cleaner applications |
|
Tracking permissions |
Allow tracking of
device information |
Used to achieve
personalized content recommendations and improve service experience |
|
Recording permissions |
Allow access to microphone |
Used to record voice
memos and timely reminders |
|
Album permissions |
Allow reading and
writing of albums |
Used to select local
images to upload to complete the image recording function |
|
Notification
permissions |
Receiving and
displaying push notifications |
Used to send you
voice reminders in time through the notification bar to ensure that you do
not miss important memo information |